Terms & Conditions
Terms & Conditions
Key Points (Summary)
- MATRICS Learn is for registered users aged 18 and over.
- Keep your login details private and secure.
- Be respectful in discussions. Offensive or misleading posts are not allowed.
- We may update these Terms and will notify you of major changes.
- MATRICS may be unavailable at times for maintenance or upgrades.
- We are not responsible for third-party content, user posts, or external links.
- A £10 no-show fee applies if you miss a confirmed training course without notice.
- By using MATRICS Learn, you agree to follow these Terms along with our Privacy and Cookies policies.
This summary is for guidance only. Please read the full Terms and Conditions below.
Terms of Use
These Terms and Conditions govern your use of the MATRICS Learn website (www.matricslearn.org.uk). Please read them carefully, as they affect your rights and responsibilities under the law.
If you do not agree with these Terms and Conditions, please do not register for or use the site.
For any questions, please contact matrics@moneyadvicescotland.org.uk.
1. Use of the Site
MATRICS is provided subject to these Terms and Conditions. By using the site, you agree to be bound by them. References to these Terms and Conditions include:
- Privacy Policy
- Cookies Policy
- Booking Terms and Conditions
2. Amendments
We may update these Terms and Conditions from time to time for legal, regulatory, or operational reasons. If changes are significant, we will notify you by email or through an announcement on the site. Continued use of MATRICS after changes take effect will be treated as acceptance.
3. Registration
- Most areas of the site require registration.
- You must provide your name, contact details, organisation details, and FCA registration number.
- Accounts may be deactivated if not accessed for nine months or more.
- You must be over 18 to register.
- Details must be accurate and kept up to date.
- MATRICS uses cookies – please ensure they are enabled in your browser. See our Cookies Policy for details.
4. Password and Security
You must keep your username and password confidential. Notify us immediately at matrics@moneyadvicescotland.org.uk if you suspect a security issue. We may suspend or require you to reset your password if we believe there is misuse.
5. Intellectual Property
All content on MATRICS is protected by copyright and intellectual property rights. You may view, store, or print content for personal, non-commercial use, but not reproduce or distribute it without permission.
6. Acceptable Use
You may not use MATRICS to:
- Share unlawful, abusive, or offensive material
- Encourage criminal activity
- Harass or threaten other users
- Copy or share copyrighted material without permission
- Post false, misleading, or irrelevant content
- Disrupt discussions with repeated or irrelevant posts
You are responsible for any losses or costs caused by breaching these rules.
7. Moderator Intervention
We may edit or remove posts at our discretion. Reasonable efforts will be made to inform you when this happens.
8. User Intervention
If you find content offensive, please email matrics@moneyadvicescotland.org.uk. If necessary, we will remove posts in a timely manner.
9. Content Disclaimer
Posts on MATRICS discussions reflect individual user views, not those of MATRICS or its partners. We cannot guarantee the accuracy of user posts, and you are responsible for evaluating the reliability of any advice shared.
10. Availability
We aim to provide a reliable service but cannot guarantee uninterrupted access. Access may occasionally be restricted for maintenance or upgrades.
11. Suspension or Cancellation
We may suspend or cancel your registration without notice if you breach these Terms. You may cancel your account at any time by contacting matrics@moneyadvicescotland.org.uk.
12. Liability
While we aim to provide accurate information, we make no guarantees about third-party content. We accept no liability for losses (including lost data or business interruption). This does not affect statutory rights where applicable.
13. Third-Party Websites
MATRICS may include links to external sites. We are not responsible for their content.
14. Advertising and Sponsorship
Advertisers and sponsors are responsible for ensuring compliance with laws. We are not liable for errors in advertising material.
15. Applicable Law
These Terms are governed by the laws of Scotland. Disputes will be handled by the Scottish courts.
16. International Use
MATRICS is intended for UK use. If you access it from outside the UK, you are responsible for compliance with local laws.
17. Other Terms
- You may not transfer your rights under these Terms to another person.
- We may transfer our rights if your protections remain unaffected.
- If we do not enforce part of these Terms, we may still enforce them later.
- We are not responsible for events beyond our reasonable control.
18. Training Bookings and No-Show Policy
If you apply for a training course and receive a confirmation email from MATRICS confirming your place, your attendance is expected. If you do not attend the event without prior notice, a £10 no-show fee will be invoiced to your agency.
Failure to pay this invoice will result in the trainee being suspended from further training until the outstanding amount is settled.
MATRICS Learn is jointly owned and operated by:
Money Advice Scotland, 5 Redwood Crescent, East Kilbride, Glasgow, G74 5PA
Citizens Advice Scotland, Spectrum House, 2 Powderhall Road, Edinburgh, EH7 4GB
For queries, please contact matrics@moneyadvicescotland.org.uk.